Organization billing

Solarius offers organization-level billing to streamline payments, usage tracking, and account management across teams. This setup ensures that all paid services within an organization are centrally billed and managed by designated personnel.

How organization billing works

When you create an organization in Solarius, a shared billing profile is automatically created. All charges, including subscriptions, usage-based products, and add-ons, are billed through this central profile:

  • One invoice for all users and services
  • Shared quotas and volume-based discounts
  • Managed by assigned Billing Contacts or Admins
  • Includes full payment history and download options

Who manages billing?

Role Description
Owner Full access to billing, can manage payment methods and invoices.
Admin Can manage billing if granted permissions by the Owner.
Billing Contact Can view and update payment methods, invoices, and receipts.
Member/Viewer No access to billing or payment settings.
You can assign more than one Billing Contact for redundancy.

Setting up payment methods

To add or change payment details:

  1. Log in at id.solarius.me or your organization dashboard
  2. Go to Organization Settings -> Billing
  3. Under Payment Methods, add or update:
    • Credit/debit card
    • PayPal
    • SEPA or region-specific options (e.g., iDEAL, PIX)

Changes apply to the next billing cycle or immediately for unpaid invoices.

Viewing invoices and receipts

All invoices for your organization are accessible to Owners, Admins, and Billing Contacts.

  1. Go to Billing -> Invoices
  2. Click any invoice to:
    • View detailed usage breakdown
    • Download PDF copy
    • Confirm payment status

Billing details and tax information

You can update your organization's legal and tax information anytime:

  • Legal entity name
  • Company registration number
  • VAT/GST or other tax ID
  • Billing address

These details will automatically appear on your invoices.

Subscription and usage

Organization billing supports multiple products billed together, metered and volume-based usage, prorated adjustments, and quota pooling across users based on compute or API calls.

Admins can manage usage caps and review trends from the Billing Dashboard.

Custom billing and invoicing (Enterprise)

Solarius offers flexible invoicing and payment terms for enterprise clients:

  • Net-15 / Net-30 terms
  • Manual wire transfers (USD, EUR)
  • Custom invoice fields (PO numbers, billing references)
  • Annual billing options

To enable enterprise billing, email billing@solarius.me.

Failed payments

If payment fails:

  • The org enters a grace period
  • You'll receive email reminders to update your payment method
  • Services may be suspended if no payment is made after the grace period

For help with billing issues or disputes, contact us at billing@solarius.me.

Questions or support

For any questions or support requests related to billing, please reach out to our support team at support@solarius.me. We are here to assist you with any billing inquiries, payment issues, or account management needs.