Invoices and receipts

Solarius automatically generates detailed invoices and receipts for all paid services, including subscriptions, metered usage, and one-time purchases. These documents are available through your billing dashboard and can be downloaded at any time.

Accessing invoices

You can view and download past invoices at any time:

Individual users

  1. Log in at id.solarius.me
  2. Go to Settings Icon > Billing > Invoices
  3. Click on any invoice to view full details or download as PDF

Organizations

  1. Organization billing admins can access invoices at billing.solarius.me
  2. Click on Invoices in the left sidebar
  3. Select any invoice to view details or download

Invoice details

Each invoice includes:

  • Invoice number and issue date
  • Billing period
  • Line items for:
    • Subscriptions
    • Metered usage (e.g. compute, storage, API calls)
    • Prorated charges or credits
  • Applied discounts or coupons
  • VAT/tax (if applicable)
  • Total amount paid
  • Payment status (Paid / Unpaid / Refunded)

If you're in the EU or other tax-registered regions, you can enter your VAT or company tax ID in your billing settings to have it reflected on invoices.

Receipts

Once payment is confirmed, Solarius will email you a receipt for your records. This includes:

  • Confirmation of payment received
  • Payment method used (e.g. credit card, ACH)
  • Amount paid
  • Transaction ID (for reference)

You can also download receipts alongside your invoices in the billing dashboard. These documents may be stored on Stripe or PayPal depending on the payment processor used for your transaction.

Invoice delivery

Invoices are sent to:

  • The email address associated with your Solarius account
  • Designated billing contacts for organizations

To add or change a billing contact, go to:

Settings Icon > Organization Settings > Billing Contacts in your Solarius Identity dashboard, or through your organization's hosted Organization portal.

Custom enterprise invoicing

If you're on an enterprise or invoiced contract:

  • Invoices may include custom PO numbers, vendor references, or company details
  • We support Net-15 / Net-30 terms upon request
  • Wire transfer instructions will be included in the invoice if enabled

If you need custom invoicing features, please contact our billing team at billing@solarius.me.

Need help?

If you have questions about your invoices, receipts, or billing history, please reach out to our support team: