Payment methods
Solarius supports a range of secure and flexible payment methods to accommodate users and organizations around the world. Most payments are processed through our trusted partners like Stripe and PayPal, with additional options available based on your region or plan.
Standard payment methods
For most customers, we accept the following:
| Method | Availability | Processor |
|---|---|---|
| Credit or Debit Card | All regions | Stripe |
| PayPal | Selected regions | PayPal |
| Apple Pay or Google Pay | Selected regions | Stripe |
| Bank Transfer (SEPA) | EU only | Stripe |
| ACH Direct Debit | US only | Stripe |
All credit/debit card transactions are securely processed via Stripe and no card details are stored on Solarius servers. Stripe is PCI DSS compliant thereby ensuring your payment information is handled securely.
Regional payment options
We support localized payment methods where available, especially for enterprise or regional clients.
| Region | Accepted Methods |
|---|---|
| EU | SEPA Direct Debit, Bancontact, iDEAL |
| US/Canada | ACH transfers, all major cards |
| Latin America | PIX (Brazil), OXXO (Mexico) |
| China | Alipay, UnionPay (enterprise only) |
| India | UPI, NetBanking (via Razorpay on request) |
| MENA / Africa | Contact billing for setup |
If you require a region-specific payment gateway or are unable to pay with the options listed above, please contact our billing team at billing@solarius.me and we'll be glad to assist you.
Add or update payment methods
- Log in at id.solarius.me
- Go to Settings Icon > Billing > Payment Methods
- Click "Add Payment Method"
- Select your preferred option and complete verification
- You may be redirected to the payment processor's site to finalize setup
You can set a default method and remove outdated ones from this page.
It is also possible do this via the billing portal if you prefer a dedicated interface.
Payment method changes must be completed before the next billing cycle to take effect.\ If you update a method after the cycle starts, it will apply to the next invoice.
Enterprise and invoicing clients
For enterprise customers or those on invoice-based plans, we also support:
- Manual wire transfers (USD, EUR)
- Net-15 / Net-30 invoicing (on approval)
- Localized invoicing and tax compliance
Contact billing@solarius.me to arrange alternative invoicing or payment terms.
Failed or declined payments
If a payment fails:
- We'll notify you by email immediately
- Your services may be placed in a grace period to avoid disruption
- You'll have several days to update your method before service suspension
If you're unsure why a payment failed, check with your provider or contact us for assistance. Rest assured that you will always receive advance notice before any service interruptions occur.
Questions or support
For any issues with payment methods, regional limitations, or billing preferences, contact us at billing@solarius.me or via our help center. Our team is here to assist you with any payment-related inquiries.